Frequently Asked Questions

In order to off-load the equipment safely for your event, we will need to be permitted to park within a close proximity of the venue.

For small events, one friendly staff member is usually adequate, while two personable staff members are recommended for larger-scale events to ensure everything runs smoothly.

Setup usually takes about 30 minutes, but we recommend allowing access 1 hour before the event starts to ensure proper setup of lighting, branding, and internet connectivity.

Set up time for our SlayYourXperience decorators depends on a number of factors, including time at which venue can be accessed, how well the venue has prepared the allocated space and ease of access to facilities such as electricity.